Very Poor Customer Service, always cancelling our dogs procedures, and rescheduling them for a month later.Very unhappy with County West.
When I called today to get a price quote, I was told $400 just for the spay/neuter. I asked the receptionist to verify that was for a cat spay/neuter and she said yes and that didn't include vaccinations. Most other vets are around $75. Needless to say, I would not recommend this clinic to the average pet owner.
This is my first dog I have A 4 month old pit bull very interjectic and love to play. For some reason she caught parvo A disease that kill dogs at a 80% death rate. I noticed she wasn't eating and very lazy, she out of nowhere started vomiting yellowish fluids and also popping yellowish. I brought her to the VCA COUNTY WEST ANIMAL HOSPITAL I was in and out 15 mins and this is the next morning 6:54a.m she is doing A 100% better back playing and she ate A treat no I'm waiting on the poop? The vet was very nice informative and very generous as well as gentle with my dog and me 5stars.
The staff is professional and show true concern for the pets they treat. This is especially true for the two vets who transferred there in 2015. They are the best. They took loving care of my cat who suffered from multiple illnesses, and treated us with respect. I could not imagine ever trusting my pet's life to another veterinary clinic.
I have never walked into this vet office, but the price quote I was given was outrageous. I'm doing a Trap Neuter Return project in Kankakee, and was told this clinic has the best rates for a TNR package by a local rescue. It turns out that several of the cats are friendly, so I was going to take them here for their spay/neuters before handing them off to their receiving rescues.
Customer service is very poor and takes over an hour and a half to see a dog. They have also lost paperwork for all four of my dogs.
Vca County West Animal Hospital is a US Veterinary Care based in Kankakee, Illinois. Vca County West Animal Hospital is located at 1709 W Merchant St, Kankakee, IL 60901, USA.
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