Had my appendix removed here was a great smooth experience all the nurses were great and so friendly. Big shout out to Dr Roland and nurse Sara and all the others you guys were so good to me.
Nice building but if you are a patient waiting for the Heart and Cardiovascular group to call you back on the phone, good luck. I've called every day for three days and no return phone call after being assured they would call me back. Something is broken in their care delivery and is not being fixed
My wife went in with complaints of vomiting blood after a surgery. The wouldn't do anything except bloodwork and sent her home. After realizing after the fact that she left her phone charger plugged in she went back right away and they said it wasn't there and that she must have taken it with her. They stole a phone charger and wouldn't even allow her back to look. These people are incompetent and thieves! Would much rather she would have went to st Mary's or community in Hammond. At least the would have scoped her or something. Imbeciles!
I gave birth to my daughter her and the experience was excellent. Not all of the doctors and nurses here are the best but the good ones deserve an a five star rating. The lactation consultants are amazing and helped me through questionable times. One of which I still keep in touch with. My only disappointment and is why I would probably have marked this hospital three stars is that they did not allow recording for my birth. During the moment, I did not have the energy to put up a fight but I am pretty upset that I was prohibited from doing so.
I had the worst customer service experience. I was bringing a friend to the interventional recovery unit for anprocedure. My friend is a wheelchair bound amputee with various other medical priblems. She had forgotten her handicap placard at home. I pulled up in the drop off area to get her out and signed in, and she asked me to stay with her until they called her in. This process tool no more than 10 jinutes, I explained this at the registration desk at sign in. And yet, as I'm standing next to my car getting ready to oeave, Ariel (who was at the desk when we arrived) came out to inform me that if I did not move my car she would call security and have it towed. Are you serious??!! I'm standing at my car getting ready to leave!
Riverside Medical Center is a US Hospital based in Kankakee, Illinois. Riverside Medical Center is located at 350 N Wall St, Kankakee, IL 60901, USA.
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